In the course of her career, which also included a dozen earlier years on other routes, she drove an old postal jeep that she ...

The customer service greeting ritual and the “Gen Z gaze” On Tuesday, X user @pbprot complained about this issue in a post that would gain over 1.6 million views and spark a new round of ...

Oregon lawmakers approved legislation Thursday designed to ensure data centers bear the full burden of their electricity demands, insulating consumers and other industries from potential impacts ...

Solidroad, an artificial intelligence startup that promises to solve one of customer service’s most persistent problems, has raised $6.5 million in seed funding to expand its platform that ...

Bhopal: CM Mohan Yadav on Wednesday distributed appointment letters to specially-abled candidates at a function held at Khushiram Sharma Ayurveda Coll.

Sharp job cuts at the state-run Voice of America are outlined in a letter to Congress obtained by the AP. The Trump administration appointee has outlined job cuts that would reduce employment at ...

Sharp job cuts at the state-run Voice of America are outlined in a letter to Congress that was obtained by The Associated Press. The cuts would reduce personnel at the state-run service that ...

As a 10-year former vocational instructor at Hawaii Job Corps, I am on one hand sorry to see the program end. However, before it was taken over by a for-profit business, it was run as a nonprofit ...

Today, as AI becomes increasingly integrated into customer service, the pressing question arises: "Will AI replace human jobs, or will it redefine them?" From Cost-Cutting To Experience Enhancement ...