Don’t treat business as a week-to-week or month-to-month affair. To go the distance, you must conduct business ethically, writes, CEO of DH Foods.

When a prompt becomes the product in customer service Prompting began as a simple way to guide language models. But in ...

"There has been remarkable consistency at the top in the three years of our Best Customer Services lists: Chick-fil-A (No. 3 ...

Chief Information Officer Brandon Ragle on how he helped pivot the state's Department of Innovation and Technology to a ...

Lifeguard reports rising AI-driven customer service scams, highlighting techniques fraudsters use to exploit technology. Stay ...

Here is how a simple trip to buy a dishwasher turned into a 90-minute reminder that customer service is dying from indifference.

Salesforce Inc. said it’s saving about $100 million a year by using artificial intelligence tools in the software company’s ...

Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to ...

Has Vanguard Fixed Its Customer Service Problems? Dan Lefkovitz: The question that’s probably top of mind for a lot of our listeners: Where do things stand with regard to the customer service ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

DALLAS, TX, UNITED STATES, June 8, 2025 /EINPresswire.com/ -- XMPro, a leading provider of industrial AI and intelligent business operations solutions for asset ...