In a world characterized by strong competition, banks seek to improve their performance to ensure their sustainability. The ...

Tipping has evolved from a hospitality tradition into a widespread expectation across many service sectors, including ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Enterprise software giant Red Hat is now being extorted by the ShinyHunters gang, with samples of stolen customer engagement reports (CERs) leaked on their data leak site. News of the Red Hat data ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

Once a promising but mostly supportive tool, artificial intelligence now stands at the center of how businesses manage and interpret customer data. Its capabilities are reshaping industries, enabling ...

A chatbot is an artificial intelligence tool designed to simulate real-time conversations with users. It operates around the clock, doesn't require breaks and can manage a high volume of requests ...

In Aesop’s fable “The North Wind and the Sun,” the two forces of nature argue over who is stronger. To settle the debate, they test their power on a passing traveler by trying to remove his cloak. The ...

WTF?! Across the United States, consumers are confronting a new kind of obstacle when seeking help from companies and government agencies: a maze of automated systems, endless wait times, and ...

Primemas has been delivering engineering samples and development boards to select strategic customers and partners, who have played a key role in validating the performance and capabilities of Hublet® ...

DALLAS, TX, UNITED STATES, June 8, 2025 /EINPresswire.com/ -- XMPro, a leading provider of industrial AI and intelligent business operations solutions for asset ...