NEW YORK – Verizon says customers impacted by Wednesday’s service outage will get a $20 account credit through Verizon's app. The outage affected customers calling and data service for more than 10 ...

Police are warning of email and text scams targeting Verizon and Xfinity customers. Various customers both locally and nationwide have been reporting these types of scams to law enforcement, the ...

Emily Long is a freelance writer based in Salt Lake City. After graduating from Duke University, she spent several years reporting on the federal workforce for Government Executive, a publication of ...

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Look, when you’re a mobile carrier, reliability is your entire product. No one actually cares about their cellular provider as long as it works. In fact, you’re really just a utility that people use ...

Users of the Elon Musk-owned social media app X, formerly Twitter, reported multiple outages on the morning of Friday, Jan. 16. According to outage tracking website Downdetector.com, there were more ...

GREENSBORO, N.C. — Late Thursday night, Verizon began texting customers a text that not only apologized for the massive outage on Wednesday, but directed them to click a link to get a $20 credit. Not ...

Verizon is offering a credit to "provide relief" to those impacted by a seven-hour service interruption. The company announced that a $20 account credit would appear on the myVerizon app, and that ...

Did you get a text from Verizon about a $20 account credit? You're not alone — and you're probably wondering whether it's legitimate. The short answer: Yes, the text is real. But given how common scam ...