Launching with the support of major players from Amazon, Daydream, StockX and more, Refundly uses proprietary AI to track ...

Consumers often find themselves in a battle with big businesses when a product or service fails to meet expectations. So how ...

Millions of Amazon customers could soon receive cash refunds as part of a nationwide FTC settlement over Prime memberships.

Noren found the one he wanted, added it to his shopping cart and pulled out the American Express gift card his wife gave him ...

Retention programs often assume persistence can overcome customer doubt. But that only works when you have fixed the ...

The best solution would be for airlines to voluntarily commit to notifying their customers of any seat changes. They could do ...

The Central Bank of Nigeria (CBN) has directed Deposit Money Banks and other financial institutions to refund customers ...

You can cancel orders on Grubhub through the app's Orders menu, but you'll need to contact Grubhub directly if you want a ...

Some Hong Kong travellers using the Octopus app’s new cross-border payment PayPay service in Japan have reported frequent system malfunctions and incorrect charges, despite the company claiming the ...

HMRC has clarified the expected wait times to get a tax refund after a message from an unhappy customer. The person contacted the tax authority over social media to ask about self assessment for the ...

Skoda Auto India has landed in trouble as the Chennai North District Consumer Disputes Redressal Commission has ordered the brand to refund a sum of Rs 16.73 lakh to the customer. The order has been ...