Airbnb was slammed after denying a refund to a customer attempting to flee the apocalyptic wildfires ripping through Los Angeles. Ana Mostarac attempted to cancel her reservation and book new ...

Airbnb faces criticism for refusing to cancel a woman’s L.A. reservation during a wildfire that displaced tens of thousands ...

After criticism on social media, Airbnb ended up giving Mostarac a full refund, and told NewsNation in a statement that its ...

Airbnb policies, generally speaking, do not favor guests. When it comes to canceling a reservation past a certain date, there ...

An Airbnb customer who was initially denied the rebooking of her Airbnb reservation under a “major events” policy near the ...