Today, however, organizations are shifting priorities. Companies are now emphasizing efficiency—identifying new ways to ...

Consumers change and grow. Your offerings should, too. by Vijay Govindarajan, Tojin T. Eapen and Daniel J. Finkenstadt Today ...

To manage the employee experience, leaders must deeply understand employees’ perceptions, feelings, and desires and respond ...

The so-called war for talent is still raging. But in that fight, employers continue to rely on the same hiring and retention ...

Many companies have siloed customer data and an incomplete suite of capabilities, making it impossible for their ...

In recent years, the huge impact that work loneliness is having on healthcare costs, absenteeism, and turnover has received ...

After seeing gen AI’s impressive capabilities demonstrated at a conference, CEO Jeannie Weiss is excited to put them work at ...

These days a growing number of companies are hiring their directors to be their new CEOs. From 2018 to 2023, 10% of incoming ...

More than 80% of respondents in a BCG survey of 5,000 global consumers say they want and expect personalized experiences. But ...

Agility is all the rage in strategy circles these days. According to conventional wisdom, organizations should rapidly react ...

This article explores the significant transition of retirement and offers insights into creating a satisfying postcareer life ...

When companies take a stance on social issues—something more and more businesses are doing these days—they can antagonize ...