Support : Swoop
Booking a flight How can I book with Swoop? Do I need a Swoop profile to book a flight? Can I see how many seats are available at a certain fare? How many seats can I book at one time?
Check in : Swoop
Your work email may also have settings that filter Swoop's messages. Plea... What do I need for ID to board a flight? For domestic flights all adults are required to have one current (non-expired) piece of …
I need to change or cancel my Getaway booking : Swoop
No, flight changes and cancellations are processed by Swoop and hotel changes and cancellations must be processed through Expedia. For the flight portion of your booking, please see our change guide …
Swoop Pay Portal - Welcome
Please note that Swoop Pay Portal Support (Hyperwallet) can only assist with reimbursement payment related inquiries and NOT with information about your flight, fees or luggage.
My boarding pass won't show up on my phone : Swoop
Tech help On board Accessible services Swoop Getaways and partner bookings Travel insurance
What devices can be used for the Swoop app? : Swoop
Tech help On board Accessible services Swoop Getaways and partner bookings Travel insurance
Privacy policy : Swoop
Tech help On board Accessible services Swoop Getaways and partner bookings Travel insurance On board We know what you are about to ask and we have you covered.
When is the best time to book a flight? : Swoop
Tech help On board Accessible services Swoop Getaways and partner bookings Travel insurance
How do I use my credit received during the COVID-19 pandemic?
To redeem your Swoop Credit, the booking must be made by the traveller whose name the Swoop credit is issued. Bookings can be made on Flyswoop.com and the date is non-extendable.
On board : Swoop
Frequently asked questions about Swoop's on-board services. Including FAQs about Wi-FI, movies, beverages and snacks and more.