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Call Center Basics - Everything You Need to Know About Call Center Work This is a video version of Call Center Basics. A collection of tips that I wrote for Call Center Training Tips to answer my friend's question on how to get hired in a call center. You can read the lessons in detail here. http://callcentertrainingtips.com/basics/ Call Center Basics cover what you need to know about call centers and how to apply. It includes the following topics: What is a call center? What is a BPO? What is i
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Coaching Session 2 Pronunciation Practice How to Talk About Weaknesses In this video, we talked about how to tell stories about our strengths, weakness, success and failures and connect them to make the interviewers want to hire us. Then we proceed to the pronunciation activity. We discuss the most common pronunciation errors. We focus on the top 100 most used words in the English language. We practice pronouncing the numbers 1 to 100. Some of the dead air, long pauses and my dog barking have be
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