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Introducing: "The 411 on 911" Have you ever wondered when you should call 911? Or what happens if you dial by mistake? Maybe you're curious why dispatchers ask so many questions during an emergency? We're here to answer all those questions and more! This is the first episode of "The 411 on 911," a new video series designed to educate our community about how 911 works and how you can help first responders help you. Each episode will cover important topics such as: - When and when not to call 911